The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the performance criteria is detailed below. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.
Information may be sought from: | architects bankers and financiers builders business consultants clients designers investment consultants planners real estate agents solicitors valuers. |
Organisational requirements may be outlined and reflected in: | access and equity principles and practice guidelines business and performance plans complaint and dispute resolution procedures goals, objectives, plans, systems and processes legal and ethical requirements and codes of practice mission statements and strategic plans OHS policies, procedures and programs policies and procedures in relation to client service quality and continuous improvement processes and standards quality assurance and procedure manuals. |
Legislative requirements may be outlined and reflected in: | Australian standards general duty of care to clients home building requirements privacy requirements relevant federal, and state or territory legislation that affects organisational operation, including: anti-discrimination and diversity environmental issues EEO industrial relations OHS relevant industry codes of practice covering the market sector and industry, financial transactions, taxation, environment, construction, land use, native title, zoning, utilities use (water, gas and electricity), and contract or common law strata, community and company titles tenancy agreements trade practices laws and guidelines. |
Consultative processes may include: | face-to-face meetings telephone, facsimile and written communication. |
Clients may include: | agents building supervisors company management fund providers government and legal instruments or agencies institutions insurers internal and external property or facility groups owner-occupiers private investors project managers property or facility agents property or facility owners. |
Relevant people may include: | clients consultants contractors legal representatives management and colleagues members of industry associations technical experts. |
Feedback may be sought from: | clients and their legal representatives industry specialists supervisors and colleagues workplace assessment. |
Fit-out delivery methods may relate to: | fixed prices formal contracts internal and external staff temporary and casual staff contracts. |
Contingencies may relate to: | budget constraints building delays competing work demands of contractors and consultants environmental factors, such as time and weather industrial disputes non-availability of resources and materials public holidays and shut-down periods equipment and technology breakdown unforeseen incidents workplace hazards, risks and controls. |
Tendering and selection methods may include: | advertisements compulsory competitive tenders direct appointments public tenders register of consultants selective tenders. |
Variations may relate to: | changes to fit-out schedules work outside or producing results outside the terms and conditions of contract. |
Communication channels may include: | direct line supervision paths lateral supervision paths organisational communication protocols and procedures organisational networks. |
Specialist advice may be sought from: | bankers and financiers colleagues fit-out specialists, including architects, surveyors, engineers, valuers, planners and builders government officials investment consultants local government personnel members of industry associations real estate agents solicitors supervisors technical experts. |
Business equipment and technology may include: | computers data storage devices email facsimile machines internet, extranet and intranet photocopiers printers scanners software applications, such as databases and word applications. |
Documentation may include: | certification, including inspection certificates costings, receipts and invoices fit-out contracts fit-out schedules handover documentation logs of equipment and system problems or faults operational checks and maintenance conducted planning permits property or facility leases, plans or contracts warranty conditions and allowances. |
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